Terms & Conditions

The general rules and policies of runaway.house are described in the following Terms and Conditions. A user must respect these terms when accessing this website and contracting its services. The user fully recognizes the conditions explained below, hereinafter referred to as “our terms” which govern the applicant’s use of runaway.house. The user must also agree to respect any relevant and applicable regulations and legislation. Users who register on website, contract the services offered by runaway.house and complete the reservation process by making online payment for cabin house renting fee will be referred to throughout as “tourist” the use of “us,” “our,” or “we” refers to runaway.house.

Use of Website
runaway.house is a private, non-governmental company that is owned by an independent enterprise offering cabin house renting for tourists who want to stay in our own cabin houses in nature. Runaway.house is responsible to confirm photos and information about cabin house, to give confirmation for the reservation of tourist and making sure that the photos and information about the cabin house is remain the same even after confirmation. The payment for cabin house renting have to be paid 100% by the tourist at the time of reservation on our website online by card in order to guarantee the reservation.
By using this website, tourists acknowledge that they are not permitted to reuse, download, modify, copy or redistribute any part of the information included on runaway.house and also concedes to use the services provided by runaway.house strictly for their personal use.

Personal Data
User information may be collected by runaway.house when signing up on the site and may then be stored in our secure databases. This information could include:

Contact details: Email address and phone number

Personal information including full name, address, date and place of birth

Connection log and information regarding the IP connection

Cookies

Payment record

All the data that is registered by runaway.house will be stored in encrypted databases belonging to runaway.house. For more information on our confidentiality regulations, see our Privacy Policy.

Liability Exemptions
Runaway.house is responsible to confirm photos and information about cabin house, to give confirmation for the reservation of tourist and making sure that the photos and information about the cabin house is remain the same even after confirmation. The payment for cabin house renting have to be paid 100% by the tourist at the time of reservation on our website online by card in order to guarantee the reservation. Runaway.house is NOT responsible for the weather, road or transportation conditions on the way to the property. Additionally, in the case that the Runaway.house does NOT confirm the tourist’s reservation, he/she accepts that runaway.house is NOT responsible to provide a reason. In that case runaway.house is responsible to make a 100% refund to tourist if he/she made a payment beforehand.

Runaway.house reserves the right to cancel the registration of any tourist and to delete their personal information and reservation in below mentioned cases.
If he or she:
disregards, changes or omits any part of the required procedure for registration;
does not meet eligibility requirements and is therefore considered unsuitable to complete the online application;
gives fraudulent or erroneous personal information or participates in any unlawful activity.

Prohibition

The following is a list of the restrictions and prohibited activities for users of Runaway.house:

• Commit any illegal acts;

• Copy or share any content or services provided on runaway.house;

• Violate the website’s copyright or intellectual property;

• Participate in any activity that may harm runaway.house or its employees, shareholders or third parties;

• Insult this website, its members, or third parties;

• Use or spread malicious software programs or computer viruses;

• Conduct data collection activities on or related to our website without express written consent granted by runaway.house.

Service Contents
Runaway.house reserves the right to modify or remove content regarding the services offered, management methods and conditions, at any time, without being required to provide advanced notice. Website users agree to be bound by the conditions detailed herein and understand that any infringements of these rights may result in legal proceedings towards them.

Suspension of Services
runaway.house reserves the right to temporarily suspend its services in case of any of the following situations: for system maintenance, whether urgent or necessary; natural disasters (floods, earthquakes, tidal waves, etc.) or public disturbances (strikes, riots, war, etc.); unanticipated failure in electricity supplies; fires; updates, technical difficulties or changes to the system, or other reasons.

Both this website and the user agree that runaway.house will not be liable for any damages suffered by a user or third party in the event that our services are suspended for any reasons, including those listed above and thus indemnify us against any act which can affect the service provided that is beyond our reasonable control.

Modifications
Runaway.house also reserves the right to amend the contents of the website as well as the terms and conditions detailed herein. These changes may take effect immediately without prior notice. It is the responsibility of each user to ensure they are aware of the terms and conditions which apply whenever they decide to contract the services offered by runaway.house.

Customer Service
For any questions regarding the runaway.house cabin house booking, tourists can contact our friendly Customer Support Team at +994552552325.

Company Information
runaway.house belongs to EVISA AZERBAIJAN LTD, based in 20-22 Wenlock Road, London, England, N17GU, United Kingdom with registration number 13605847. If you need to contact us for any reason you can do so at +994552552325 to speak to our professional customer service team at any time.

Privacy Policy

Runaway.house is committed to offering excellent service while maintaining the security of any confidential information processed via our website. The user agrees to the following privacy policy upon contracting services from runaway.house.

As a private company, runaway.house collects different information through various methods and uses it for diverse means which are detailed here for the user’s information.

Collection of Personal Information: runaway.house may store or use information relating to user habits, preferences or computer data such as IP address, operating system, page visits etc. as well as purchase details such as customer name and e-mail and also communications between runaway.house and client.

This information may be used in the following ways:

• Administer, improve and maintain services offered;

• Collect payments and send invoices or other correspondence;

• Personalize the web for user satisfaction;

• Counteract fraud or other security breaches and maintain general Terms and Conditions.

Runaway.house will not share, send, sell or publish any information provided by the user to third parties without express consent unless required by law or to defend or pursue legal action.

Runaway.house guarantees that all safety measures will go above and beyond legal obligations in order to ensure the strictest security of user information using encryption firewalls, password-protected servers and physical security in all areas where information is stored.
Amendments to this Privacy Policy can be made by runaway.house at any time without prior notification. It is the responsibility of the user to ensure he/she is aware of the Privacy Policy in effect at the time of contracting any service offered by runaway.house.

Refund Policy

runaway.house will offer a full refund (100%) to all tourists who have booked their cabin house through this website in the event that the their reservation is denied by the runaway.house OR the tourist cancelled his/her reservation because the photos and the information about the property doesn’t match 100% with the reality.

Reservation payments are fully refundable up to 15 days prior to check in date. If tourist cancel his/her reservation 14 - 4 days prior, he/she will receive a 50% refund. Runaway.house won’t be able to refund any payment if tourist cancel his/her reservation less than 3 days prior to check in date. Check-in time is 14:00 of the check-in date.

Please note the following conditions for requesting a refund:

• By contracting the services offered by runaway.house and thus agreeing to comply with the terms and conditions, tourists understand that runaway.house will begin to book the reservation immediately and the tourist will receive their cabin house confirmation, at which point a refund will be available on above-mentioned conditions.

• By visiting this website and contracting its services, the tourist waives his/her right to pursue legal actions against runaway.house and agrees not to hold us or our employees, shareholders or other agents accountable.

Requesting a Refund

Users wishing to solicit a refund must cancel their reservation on their profile on our website. From the moment the refund request is received, it will be processed within 72 hours (3 business days).