Frequently Asked Questions

Where are the Runaway Houses located?

Currently, in Ismayilli region (Galajig village). However, we are planning to expand to other regions of Azerbaijan including Karabagh and Georgia.

What are the houses like?

Our Runaway houses are tiny (around 19-23 m2) and have been carefully designed by our team to include everything you need and nothing you don't. We provide cooking essentials like oil, salt and pepper, a tiny kitchen with pots and pans, fresh linens and towels, heat, and a hot shower.

What’s included?

Your booking includes a stay for two or four guests, depending on the house. We will have fresh bed linens waiting for you, as well as bath towels, shower products, and basic kitchen wares. Once you arrive, you can also purchase extras from the Runaway Provisions. All houses have their own outdoor space with a fire pit, picnic table and chairs.

How do I book my Runaway?

Simply open home page, select destination and dates to see available houses, and then confirm your trip. No extra planning necessary. You can also call +994 55 255 23 25 Monday - Sunday 10am-5pm Baku time to book a Runaway house over the phone.

Are there any rules that I need to know about?

Safety and ensuring a good experience for all of our guests is important to us. We ask that guests never leave a campfire unattended, to never leave food and/or trash outside, and no pitching tents. We also ask that guests don't play music outside of their houses and to avoid yelling or making unnecessary noise. Violations are subject to a penalty, donated to local conservation groups.

What should I pack?

Our Runaway houses are designed to be minimal—we suggest you bring overnight essentials (toothbrush, toothpaste, and toiletries), clothing, and anything you cannot live without. Our houses also include playing cards and books.

What about cooking?

Each house is stocked with cooking essentials for use during your stay, including a two-burner stove, a mini-fridge, dining ware, silverware, a can opener, a pour-over kettle, a pot, a pan, cooking/grilling utensils, kitchen knives, olive oil, and salt + pepper. Paper towels and dish soap are also provided. Feel free to cook inside on the stovetop or outside over the fire, but please limit pot and pan use to the stovetop only.

What are the provisions for purchase?

Each house is stocked with provisions for purchase to make your Runaway as easy as possible. You will always find coffee, tea, hot chocolate, insect repellent, and local firewood outside your house available for purchase. Prices are listed in your house.

How do check in and check out work?

Check-in begins at 14:00 (you can check-in at any time after) and check-out is at 12:00. You’ll receive an email with your house name and personalized entry code (we’ll also text you your code) the day your stay begins. Once you reach your house, simply enter the code on the door and begin to disconnect. When it comes time to head back to the real world, take a deep breath and be sure to press the lock button on the door before you go.

Can I bring my dog along?

We love furry friends and you can bring yours along for a small cleaning fee. Be sure to stay with your dog at all times, keep them on a leash when outdoors and always clean up after them. We ask that you do not leave them inside the tiny house alone if you leave the area. All dog waste must be cleaned up.

Can I use the campfire?

Yes, we encourage our guests to enjoy time around the campfire.

Is firewood available at the Outpost?

Yes, we have local firewood available for purchase right outside your house. Each bundle is 5 AZN, and typically, one bundle is sufficient to get your fire going.

Do you have early check in and/or late checkout?

Because of our added precautions and intensified cleaning procedures around COVID-19, we are unable to honor requests for early check-in or late check-out until further notice. We are working day and night to ensure we can still deliver the value of Runaway, while providing a safe experience for our guests and our team. We appreciate your understanding.

As a reminder, unless otherwise explicitly granted by our team, check-in is at 14:00, and check-out is at 12:00.

Is there cell phone reception at the houses?

Because of the secluded nature of our outposts, cell phone service may be a little spottier than normal. You may not get any reception at all—if this is the case, embrace the opportunity to unplug and relax. However, one of our staff will be around. There is no WiFi and never will be.

Is there a designated area to park?

Yes. We have designated area to park. 

What type of vehicle should I drive to?

We recommend using 4x4 cars when you drive to our outposts.

Are other houses around?

Yes, all of our Outposts feature a collection of houses. We work hard to make sure each house has its own space, but expect to see other houses on the land.

Is the water drinkable/potable?

Yes, the water is drinkable/potable.

Can I set up a tent near my house?

We kindly ask that guests do not set up tents at our Outpost to help preserve the solitude and seclusion for your neighbours.

What is the cancellation policy?

Booking payments are fully refundable up to 15 days prior to the reservation. We're happy to partially refund your booking 4-14 days prior to your reservation, but less than a 4 days notice puts us in a tough spot. Runaway won't be able to refund your payment if you cancel your booking less than 4 days prior.

What if I need to reschedule my stay?

If you need to change your dates, your original booking will be canceled according to our cancellation policy and you'll need to create a brand new reservation.

Can I gift a Runaway?

Yes. You can purchase a gift card here.

How do I redeem my gifted Runaway?

You can get details here. 

Do you have a waitlist?

Currently, we do not offer a waitlist. We do periodically get cancellations, so be sure to sign up for our email list to be the first to know about availability.

Do you offer group bookings?

Our mission is to offer simple escapes for people to unplug and connect with their loved ones. While we do our best to accommodate requests for houses located close to each other, Runaway is not the place for your next party. However, we do offer custom full site buyouts for groups a purpose in line with our mission. Note that any reservation looking for more than four houses will require a full site buyout.

Is there a minimum and maximum length of stay?

For some weekend and holiday bookings, there is a minimum stay of 2 nights. To increase the benefits of nature and disconnecting, we recommend guests stay for at least 2 nights. All Runaways have a maximum stay of 15 nights.

Do you have a loyalty program?

We do. Stay 10 nights, and your next night is on us. You can find out more about the Runaway Often Club here.

If we book more than one house, can we request that they’re grouped next to each other?

Every house has its own unique name. During the reservation process, please, make sure that its neighboring house is available too.

How are the houses secured?

Runaway houses are fully secured with our field team. Our houses are placed on plots of land where wildlife and insects may be present, so bear in mind you are responsible for taking appropriate safety measures. This means putting food away, keeping the site clean, securing personal items, and bringing your bug spray.